About Charla Live Chat
Great Businesses are using Charla for their Customer Support, Sales and Lead Generation. Always be there for your customers, even when your agents are out of the office. With the Charla iOS app, your team can respond to...
Great Businesses are using Charla for their Customer Support, Sales and Lead Generation. Always be there for your customers, even when your agents are out of the office. With the Charla iOS app, your team can respond to visitors and manage conversations directly from their mobile devices.
Version History - You can now respond and create new tickets from the mobile app. 2.2.0 Sep 23 - Bug fixes and stability improvements. 2.1.57 Aug 21 - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover - Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app - Enhanced ticket view to display more details about message progress - Multiple options for closing a session - General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh: - Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds! - Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time. - Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights. - Sound Notifications – Stay alert! Get notified with sound so you never miss an important update. - Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh: - Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds! - Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time. - Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights. - Sound Notifications – Stay alert! Get notified with sound so you never miss an important update. - Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page. - Support for more attachments options. - Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page. - Support for more attachments options. - Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors - Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent - Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing - Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators - New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Previous Versions
Here you can find the changelog of Charla Live Chat since it was posted on our website on 2025-10-28 17:26:38.
The latest version is 2.2.0 and it was updated on 2026-10-17 01:38:02. See below the changes in each version.
Charla Live Chat version 2.2.0
Updated At: 2026-10-14
Changes: Version History - You can now respond and create new tickets from the mobile app. 2.2.0 Sep 23 - Bug fixes and stability improvements. 2.1.57 Aug 21 - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.2.0
Updated At: 2026-09-26
Changes: Version History - You can now respond and create new tickets from the mobile app. 2.2.0 2d ago - Bug fixes and stability improvements. 2.1.57 Aug 21 - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.1.57
Updated At: 2026-09-19
Changes: Version History - Bug fixes and stability improvements. 2.1.57 Aug 21 - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.1.57
Updated At: 2026-08-23
Changes: Version History - Bug fixes and stability improvements. 2.1.57 1d ago - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.1.55
Updated At: 2026-07-31
Changes: Version History - Optimized storage performance through CDN integration 2.1.55 Jun 13 - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.1.51
Updated At: 2026-06-10
Changes: Version History - Added the ability to re-engage the chatbot after an agent handover
- Fix for the avatars not displaying correctly 2.1.51 Apr 7 - Added the ability to re-engage the chatbot after an agent handover 2.1.50 Apr 3 - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements 2.0.47 Mar 10 - Bug fixes 1.7.4 11/13/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7.1 04/24/2025 Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience. 1.7 04/22/2025 - Improved scroll performance with large conversations 1.6.5 02/08/2024 - Minor bug fixes 1.6.4 11/27/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6.1 04/30/2023 - Introducing Messenger/Facebook Integration. Recieve and reply to incoming messages from your Facebook page.
- Support for more attachments options.
- Manage and export your contacts 1.6 04/29/2023 - You can now block and mute visitors
- Improved actions toolbar for the visitors 1.5 09/23/2021 - We added a Read acknowledgement on messages sent
- Bug fixes under the hood 1.4 04/01/2021 - Pull to refresh for the visitors listing
- Autocorrect is now enabled by default for outgoing messages 1.3.2 01/17/2021 - Added online status indicator 1.3.1 12/20/2020 - Added typing indicators
- New avatars for visitors 1.3 12/14/2020 - Several fixes on the Messages page. 1.2 11/09/2020 - Fixes to the logout and push notifications 1.1 09/11/2020 1.0 09/10/2020
Charla Live Chat version 2.0.47
Updated At: 2026-03-10
Changes: - View custom visitor attributes directly within the app
- Enhanced ticket view to display more details about message progress
- Multiple options for closing a session
- General UI improvements
Charla Live Chat version 1.7.4
Updated At: 2025-11-13
Changes: - Bug fixes
Charla Live Chat version 1.7.1
Updated At: 2025-04-24
Changes: Apr 24, 2025
Version 1.7.1
Here’s what’s fresh:
- Saved Replies – No more typing the same thing over and over. Use your saved replies and respond in seconds!
- Live Translation – Language barriers? Not anymore! Chat freely while Charla translates in real time.
- Visitor Details – Know exactly who’s engaging—visitor details are now displayed for better insights.
- Sound Notifications – Stay alert! Get notified with sound so you never miss an important update.
- Bug Fixes & Performance Tweaks – Tons of pesky bugs squashed and improvements made for a faster, smoother experience.
Disclaimer
Official App Store Link
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